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FAQS
CLEANING WASHABLE COTTON RUGS
Our cotton washable rugs can be washed in a domestic washing machine. Use cold setting and a delicate wash. Hang out to dry and vacuum as per normal to fluff up your rug. Make sure your machine is larger enough - space in the machine is required to give a good wash and not damage the fibres.
Larger cotton rugs may not fit in a domestic washing machine and can be taken to the laundromat or drycleaners.
Rug Sizes and Approximate Weights
Make sure your machine is large enough with space for your rug to move around.
Wash bath mats on their own as well.
120 x 180cm 3-4kgs - needs at least a 5-6kg machine
150 x 210cm -6-7kgs - needs at least a 9kg machine
200 x 300cm - 10-12kgs - needs at least a 15kg machine
VACUUMING THE WASHABLE RUGS
Be careful not to over vacuum thinking it will remove all the lint. Over vacuuming causes damage to the soft fibres. It is normal to experience some pilling initially but will settle. Vacuum only once a week and shake in between. Vacuuming more will not speed up the process.
They are a lightweight rug so vacuuming needs to be made in the same direction.
CLEANING YOUR WOOL RUG
Wool is naturally flame retardant and holds up well to daily wear and tear. Our rugs contain New Zealand wool giving it a soft and superior feel. Wool is naturally dirt and liquid repellant and is relatively easy to clean.
The cleaning of your rug:
Your rug will benefit from regular vacuuming and a shake to remove dust particles.
Your wool rug should not be used in wet areas.
If you happen to spill liquid we suggest you tap off the liquid as quickly as possible. Then using a damp cloth mop up any excess fluid in a dabbing motion. Soapy water can be used. Do not soak or rub violently but continue to dab until the stain is soaked up.
It is almost always best to engage the services of a professional carpet & upholstery cleaning company if the stain is stubborn or needs a thorough clean. To get a really expert job done entrust the work to a carpet cleaning company.
Tell your cleaner to use low water pressure and to clean on a non- porous surface in case of any colour leakage.
